Communications
Redundancy Index
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Our experience is that staff want the to know what is happening throughout a redundancy exercise. If people are treated honestly and fairly they are prepared to accept that some decisions may go against them.
Effective communications are essential. Management should give regular staff briefings presenting a consistent picture of progress and future plans. Briefings should be coordinated so that all staff concerned are given the same information at the same time. Where staff are absent on maternity leave or off sick efforts should be made to keep them up-to-date. Internet and email communications are particularly useful but there should also be opportunity for staff to attend face-to-face briefings with their manager.
If there is a reasonable opportunity that redundant staff will be found alternative work this should be made clear in the early communications to avoid people assuming they will be in receipt of a redundancy payment, see alternative employment page indexed left.
A typical management briefing note is indexed opposite.